BRAC

Homegrown staff and microfinance operations applications for the largest NGO in the world — including travel, allowances, purchase configuration, designations and personal dashboards.

BRAC

Case Study

What the app achieves

We built homegrown applications to support BRAC’s large-scale operational needs across microfinance and field programs. The staff application streamlines everyday workflows such as travel requests, travel allowance (TA) billing, multi-step approvals, purchase configuration and personal request dashboards for distributed teams.

Category

Nonprofit Tech

Client

BRAC

In a nutshell

Project summary

A suite of custom BRAC staff applications covering personal dashboards, travel approval, TA bill requests, purchase types/items, designation management and related operational modules for microfinance technology.

Product Screens

Inside the application

Real product screens from the delivered application.

BRAC staff personal dashboard
Personal Dashboard — request totals and status cards
BRAC staff application modules
Staff modules — Travel, Leave, Purchase and TA Bill
BRAC travel approval screen
Travel Approval — request details and approval actions
BRAC travel allowance TA bill request
Travel Allowance (TA Bill) Request form
BRAC purchase types and purchase items
Purchase Types & Purchase Items configuration
BRAC designations management
Designations — roles, codes and access settings

Core Features

What we built into the product

The platform brings together the modules field and office staff use every day — from request initiation to manager approval and admin configuration.

Personal Dashboard

A staff application dashboard with clear request statuses — Total, Approved, Pending, Recommended, Rejected and Send Back — plus navigation for new requests, approvals, my requests and reports.

Travel Approval Workflow

End-to-end travel request and approval flows with request details, travel itinerary, status history and actions for Approve, Reject or Send Back by designated approvers.

Travel Allowance (TA Bill)

Structured TA bill requests with travel legs (date, from/to, times, purpose, transport), other expenses in BDT, subtotals and related travel linkage for accurate reimbursement.

Purchase Configuration

Admin tools to manage Purchase Types and Purchase Items — including item flags, designation mapping, units and max budget controls for procurement workflows.

Designation Management

Configurable designations with Trendx codes, unit assignment, standard/role flags and unique-request settings to drive approval and access rules across the organization.

Staff Service Modules

A modular home for Purchase, Non Purchase, Unique, Leave Application, Travel Approval, Travel Allowance and related recruitment workflows — powered for Technology & Microfinance operations.

Technical Challenges

Obstacles we solved along the way

Multi-level Approvals

Supporting hierarchical approval chains (for example Area Manager to Regional Manager) while keeping status history transparent for every request.

Field-ready Usability

Designing forms and dashboards that stay clear for high-volume daily use across offices and project units.

Operational Accuracy

Capturing travel legs, allowances, purchase budgets and designation rules precisely so finance and operations teams can trust totals and audit trails.

End Result

Outcomes from the engagement

Delivery

Delivered custom BRAC applications that digitize staff travel, allowance, purchase and approval workflows at organizational scale.

  • Personal dashboard with live request metrics
  • Travel approval with status history
  • TA bill and other expense capture
  • Purchase types/items and designation admin

Impact

Helped BRAC teams replace fragmented paper/email processes with a unified staff application for microfinance technology operations.

Let’s collaborate

We would love to hear about your business and technology goals.

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